Thank you to all of our valued customers who have trusted us and shopped with us over the past 20 years! We truly appreciate and value your support.
Do you have a query?
We're here to help!
- For general product or sales enquiries, email us at hello@hipkids.com.au
- For after-sales support, email us at customercare@hipkids.com.au
- Come & visit us in-store at our Melbourne Retail Store
- Call us on 1300 819 070
If your enquiry is related to an existing order, please quote (within the subject header if you’re sending an email) your full name and order number.
If it is a customer care query, please also provide a photo of your product.
Providing order details will ensure a prompt response to your query.
Retail Store / Office Address & Opening Hours:
HipKids
597 Canterbury Road, Surrey Hills
Melbourne Vic 3127
597 Canterbury Road, Surrey Hills
Melbourne Vic 3127
Mon - Fri: 9:30am-3pm
Saturday: 9:30am-1pm (Office closed)
Saturday: 9:30am-1pm (Office closed)
Sunday: closed
The Office and Retail Store are closed on Public Holidays
Easter Trading Hours
Good Friday: Closed
Easter Saturday 4th April: Closed
Easter Sunday 5th April: Closed
Easter Monday 6th April: Closed
Here is your BONUS Gift!
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