Contact Us

If you are visiting our Deepdene Store, we ask that you please limit your time within the store by phoning ahead to allow us to put your products aside for you. Purchases may be made over the phone to allow a pick up option.

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As we face an unprecedented challenge, we would like to reaffirm that the well-being of our valued team members and customers is our highest priority.

Within our office and store we are adhering to hygiene standards by regularly cleaning high-traffic areas. If you are visiting our Deepdene Store, we ask that our customers please adhere to "cashless" transactions.  Credit Card, Eftpos and AfterPay are available in store.

Thank you to all our valued customers for your continued support. Let us move forward with kindness, consideration and a sense of community we can be proud of.  

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We're here to help! 

If you have any queries or feedback, you can:

• For general product or sales enquiries email us at sales@hipkids.com.au
• For after-sales support email us at customercare@hipkids.com.au 
• Call us on (03) 9816 8588  or
• Come & see us at our Melbourne Store (store address & hours listed below) 

If your enquiry is related to an existing order, please quote (within the subject header if your sending an email) your full name and order number

Providing order details will ensure a prompt response to your query.

            

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Showroom / Office Address & Opening Hours: