If you have a query, simply phone, email or contact us through our Live Chat.
Online orders are being processed and dispatched as normal.
As we face an unprecedented challenge, we would like to reaffirm that the well-being of our valued team members and customers is our highest priority.
Thank you to all our valued customers for your continued support. Let us move forward with kindness, consideration and a sense of community we can be proud of.
We're here to help!
If you have any queries or feedback, you can:
- For general product or sales enquiries email us at sales@hipkids.com.au
- For after-sales support email us at customercare@hipkids.com.au
- Call us on (03) 9816 8588 or
- Come & see us at our Melbourne Store (store address & hours listed below)
If your enquiry is related to an existing order, please quote (within the subject header if your sending an email) your full name and order number
Providing order details will ensure a prompt response to your query.
Showroom / Office Address & Opening Hours:
Hip Kids
50 Whitehorse Rd
Deepdene
Melbourne Vic 3103
Saturday: 9:30am-1pm
or 4 x $0.00 fortnightly with
or buy now, pay later with
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