Warranty

1 Year Structural Warranty

All HipKids products come with a 1 Year Structural Warranty so you can shop with complete piece of mind.

HipKids will at our discretion repair or replace any product with a manufacturing or materials fault for the duration of 1 year from purchase date:

Warranty does not apply if:

  • Damage caused by:
    • Incorrect assembly
    • Inadequate Storage
    • Inappropriate cleaning products used
    • Misuse
    • Abuse or neglect
    • Failure to follow recommended maintenance guidelines                                                                         
  • Normal wear and tear
  • Rips, wearing, pilling, creasing, stains or fading of upholstered products
  • Fading or discolouration caused by excessive exposure to direct sunlight
  • Products not used for intended purposes of Domestic use
  • The product have been tampered or modified with in any way
  • Force Majeure

NB:  This 1 Year Warranty does not apply to any of our products that have been purchased for commercial use.

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