Online & Fulfilment Admin Assistant

HipKids is an exciting & fast growing Australian business that designs, creates and sells a range of stylish and inspirational toys and furniture for children. For the past 16 years our brand has experienced tremendous growth and we are now looking to grow our team! 

Check us out on Instagram: @hipkidspics

We are recruiting for an Online & Fulfilment Admin Assistant for our beautiful new office in Surrey Hills.

This is a casual role spread across 4 days of approximately 20 hours a week. 

The days/hours will fall between Monday – Friday 9.30am – 3pm.

These hours may be flexed up in our peak trading periods and as the business requires.

This is an office based role, and supports our busy retail and online business. The role reports to our Fulfilment Coordinator & Office & Sales Manager.

The main responsibilities of this role include:

  • Processing online sales using Shopify & Dear online platforms
  • Dispatching online orders using various delivery partner platforms – Australia Post, Shippit & StarTrack etc
  • Liaising & booking deliveries with courier booking agents
  • Coordinating & managing stock & liaising with our 3PL warehouse
  • General stock administration tasks
  • Providing excellent customer service to our customers and service partners
  • Manage & complete weekly HipKids product personalisation tasks

The successful applicant will be able to demonstrate:

  • Exceptional data entry skills & computer literacy (Mac/Windows)
  • Strong Excel/Microsoft Office & Gmail skills
  • Ability to prioritise and manage their time well in fast paced environment
  • Efficiently multi task to meet daily deadlines
  • Be highly organised
  • Excellent communication skills
  • Takes pride in your work and shows attention to detail
  • Ability to troubleshoot & problem solve
  • Able to think on the go & confidently make decisions
  • Confident to work independently and within a close-knit team
  • Willing to take initiative & be proactive

HipKids offers career growth and the opportunity to work in a small supportive team environment. This role would suit someone who is looking for ‘school hours’.

If this role sounds perfect for you, please send us a cover letter outlining why you would like to join HipKids and your resume to 

Please note – only successful applicants will be contacted for an interview.

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