Online & Fulfilment Assistant

HipKids is an exciting Australian business that designs, creates and sells a range of stylish and inspirational toys and furniture for children. For the past 15 years our brand has experienced tremendous growth and we are now looking to grow our team! 

Check us out on Instagram: @hipkidspics

 We are recruiting for an Online Fulfilment & Dispatch Assistant for our office in Deepdene.

 This is a casual role spread across 4 days of approximately 20 hours. 

The days/hours will fall between Monday – Friday 9.30am – 3pm.

These hours may be flexed up in our peak trading periods and as the business requires.

This role reports to our Office & Sales Manager and supports our busy retail and online business.

 The main responsibilities of this role include:

  • Processing online sales using Shopify & Dear online platforms
  • Dispatching online orders using various delivery partner platforms – Australia Post, Shippit & StarTrack etc
  • Liaising & booking deliveries with courier booking agents 
  • Coordinating stock & liaising with our 3PL warehouse
  • General stock administration tasks
  • Providing excellent customer service to our customers and service partners
  • Manage product personalisation tasks 


The successful applicant will be able to demonstrate:

  • Ability to prioritise and manage their time well in fast paced environment
  • Efficiently multi task to meet daily deadlines
  • Be highly organised 
  • Excellent communication skills
  • Takes pride in your work and shows attention to detail
  • Strong data entry skills & computer literacy (Mac/Windows)
  • Ability to troubleshoot & problem solve 
  • Able to think on the go & confidently make decisions
  • Confident to work independently and within a close-knit team
  • Willing to take initiative & be proactive

HipKids offers career growth and the opportunity to work in a small supportive team environment. This role would suit someone who is looking for ‘school hours’.

If this role sounds perfect for you, please send us a cover letter outlining why you would like to join HipKids and your resume to

 Please note – only successful applicants will be contacted for an interview.

My Cart ( 0 Item)

Earn reward points.