Contact Us

Thank You To All Our Valued Customers

Thank you for trusting and shopping with us over the past 20 years. We truly appreciate and value your support.

Get in touch

Do you have a query? We're here to help.

Sales enquiries General product or sales questions hello@hipkids.com.au
After-sales support Help with an order or product you've received customercare@hipkids.com.au
Call us Speak to our team during opening hours 1300 819 070
Visit us 597 Canterbury Road, Surrey Hills VIC 3127 Hours & 360° tour

Enquiring about an existing order?

Please include your full name and order number (in the subject line if you're emailing).

For a customer care query, please also attach a photo of your product. These details help us reply faster.

You might find your answer here

Surrey Hills, Melbourne

Visit our showroom

Most of our range is on display, and little ones love to explore. Look around in 360° below, then come and see, touch and test our beds, play kitchens and toys in person.

Visit us

HipKids Showroom
597 Canterbury Road
Surrey Hills VIC 3127

Opening hours

Monday to Friday: 9:30am to 3:00pm
Saturday: 9:30am to 1:00pm
Sunday: Closed

Closed on public holidays.
Parking: car park at the rear of the building, plus plenty of free parking in the surrounding streets.
Click & Collect is available from our Surrey Hills store on select items.

Get directions Call 1300 819 070