About Us

Why choose HipKids?

There are many reasons why you should choose HipKids, but we’ve narrowed it down to a few:

  • Affordable Prices: We work hard to keep our prices affordable and competitive
  • Exceptional Customer Service: We pride ourselves on ensuring every HipKids purchase is a fun and positive experience
  • Safety First: We ensure all our products meet Australian Safety standards, and only buy from reputable manufacturers
  • Buy Online: Our straight forward checkout is 100% secure and takes only minutes
  • Australia-Wide Delivery: Wherever you are, we’ll deliver your toys and furniture fast!
  • 100% Australian Owned Business: We are proudly an Australian Owned Family business with an outstanding growing team

If you prefer to view and purchase a HipKids product in person you can do so by visiting our Melbourne Showroom located at 1/1138 Burke Rd Balwyn North. (For our Showroom trading hours & contact details please visit our Contact Us page)

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Safe and Secure Shopping

Rest assured you are buying from a reputable retailer. We’ve been operating our ebay store 'hipkidsstore' for the past 8 years and continue to do so. Our feedback rating speaks for itself. Please visit http://www.ebay.com.au/usr/hipkidsstore to view feedback. www.hipkids.com.au uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer), so you can be assured that your personal and credit card details will be protected from any unauthorized usage. We also use the services of a third-party processing service – eWay/ paypal - to securely process your credit card payments. With eWAY:

  • Payments are fully automated with an immediate response;
  • Your complete credit card number cannot be viewed by HipKids or any outside party;
  • All transactions are performed under 128 Bit SSL Certificate;
  • All transaction data is encrypted for storage within eWAY's bank-grade data centre, further protecting your credit card data;
  • eWAY is an authorized third party processor for all the major Australian banks;
  • eWAY at no time touches your funds. All monies are directly transferred from your credit card to the merchant account held by HipKids.

For more information about eWAY and online credit card payments, please visit http://www.eway.com.au/ However, if you still feel uneasy, we happily accept direct bank deposit via internet banking. You can also be assured that your confidential information will remain just that - confidential. We guarantee that we will not sell or exchange any personal information collected from you to any third-party not involved with the fulfillment of your order.  

Customer Service

We understand the importance of providing superior service all of the time as hipkids.com.au mostly relies on word of mouth to promote the brand. You can count on us to make every transaction a positive experience.  

We hope you enjoy the convenience and the ease of shopping online with HipKids...but more importantly we hope you enjoy our unique range of funky kids products.

The HipKids Team

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